FAQs (Frequently Asked Questions)

FAQs About Safes for a Cause

Q: What is Safes for a Cause?

A: Safes for a Cause is a mission-driven organization that provides firearm safes while supporting suicide prevention, responsible gun ownership, and community safety programs.

Q: Who do we work with?

A: We sell safes directly to the public as well as partner with nonprofits, government agencies, schools, coalitions, veteran groups, and resellers to make safe storage more accessible to those who need them most.

Q: How does purchasing a safe support our mission?

A: Every safe sold allows us to provide safes at a discounted rate, provide helpful resources at little to no cost to our partner organizations, and support community safety and suicide prevention initiatives.

Q: What do we offer to organizations we work with?

A: We provide discounts on our high quality safes, prevention-focused messaging, online tools and resources to help your organization get the most out of their project, and a community of other organizations ready to help and support you!

Q: What if my organization doesn't have funding?

A: We regularly update our Available Grants & Funding Resources page that show current funding opportunities. We also provide funding request templates that you can use to help you submit the best package possible for your safe storage initiatives.

Q: Where do we deliver?

A: We currently deliver safes across the United States and have successfully coordinated distribution to multi-site statewide programs.

Q: How can I get a quote for my organization?

A: Visit our Request a Quote page and fill out the form with your organization's details, safe needs, and program goals. Our team will reach out to you typically within 2 business days.

FAQs about our Safes

Q: What type of batteries does my safe use?
 A: The SecureVault XL and other SafeReach models use either 4 AAA or 4 AA alkaline batteries. Always use new, name-brand alkaline batteries for best performance.

Q: How do I know when the batteries are low?
A: If all keypad lights flash blue 10 times with 10 beeps when you try to open, the batteries are critically low and need to be replaced.

Q: Can I still open my safe if the batteries die?
A: Yes. All safes include backup keys. Use the keyhole (covered for security) to manually unlock.

Q: How many fingerprints can I register?
A: Up to 20 fingerprints. Make sure to program more than one finger in case of cuts or dirt.

Q: How do I delete fingerprints?
A: Hold the program button for 5–6 seconds until the keypad flashes twice and beeps twice. All stored fingerprints will be erased.

Q: Can I mount the safe?
A: Yes. Safes include pre-drilled mounting holes and hardware. Always mount to a flat surface, not vertically with the door facing upward.

Q: What if my safe won’t open?
A: First, check the batteries. Second, try your backup key. If issues continue, visit our Troubleshooting Guide or file a Warranty Claim.

Q: What is the warranty?
A: All safes come with a 3-year limited warranty covering defects in materials and workmanship. Cosmetic damage, misuse, or environmental exposure are not covered.

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